Message Center Access Steps
1. Login using your LAN ID followed by "@aafes.com"
2. Ensure you are launching the Message Center site on a recommended browser (Google Chrome or Microsoft Edge).
3. Ensure you are not on any protected networks that may prohibit access to 3rd party sites.
4. If you experience any issues, try clearing your browser cache or launching from an incognito window.
Please follow the steps below in Chrome to clear your browser cache:
On your computer, open Chrome.
At the top right, click More.
Click More tools. Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.
5. If you are still not able to access the site, please contact messagecenteradmin@aafes.com for support.
Frequently Asked Questions
What is Message Center?
Message Center is a mobile content publishing tool for the Digital Garrison app.
How do I reset my 90-day password?
Login to https://myapps.aafes.com/ with your AAFES LAN ID and current password and select “Password Reset” to create a new 90-day personal password. You will need to reset your passwords every 90 days before they expire.
How do I send a Notification?
Go to "Send Message" on the left-hand menu. Select a Notification category from the drop-down list, then, fill in text fields with copy and select "Submit".
Can I send a test Push Notification?
Please do not send any "test" messages. This is the live version of the tool and all message will be sent to the Production version of the app. The Message Center has a QA team that tests the Message Center in lower environments daily.
How do I cancel a scheduled Push Notification?
Please reach out to messagecenteradmin@aafes.com with the Push’s scheduled date & time details and indicate the garrison the message was scheduled for. The Message Center admin will send confirmation of the canceled message ASAP between 8 am - 5 pm CST Mon-Fri.
* Please note, if a garrison has more than 1 Push Notification scheduled for the exact date & time, the Message Center support team will need to cancel both messages and would need to be re-scheduled by the garrison POC in Message Center.